1. Data Controller
VANILIS SARL
Managing Director: Corine Tiananjarasoa
Lot A3-300 Ambatomasina Atsimo
512 Maroantsetra
Madagascar
Phone: +261 32 61 630 00
Email: contact@vanilis-mg.com
Website: www.vanilis-mg.com
2. Data Protection Officer
VANILIS SARL has not appointed a separate data protection officer.
For all data protection–related inquiries, please contact us using the details above.
3. Collection and Use of Personal Data
Website Access
When visiting our website, technical data may be collected automatically (e.g. IP address, browser type, pages accessed, date and duration of visit).
This data is used exclusively to ensure technical functionality, security and optimization of the website.
Cookies may be used to enable basic website functions and to analyze usage patterns. Further details are provided below.
Contact and Sample Requests
When you contact us via the contact form or place a sample order, we process personal data such as name, company, address, email address and contact details.
This data is processed exclusively for communication, order handling, shipping and invoicing purposes.
Marketing Communications
If you have explicitly consented, we may use your email address to send information related to our products or services.
You may withdraw your consent at any time.
4. Legal Basis for Processing
Personal data is processed in accordance with applicable data protection laws, in particular the GDPR, based on:
Art. 6(1)(a) GDPR – consent
Art. 6(1)(b) GDPR – performance of a contract
Art. 6(1)(f) GDPR – legitimate interest (e.g. website operation, communication, security)
5. Disclosure of Data to Third Parties
Shipping Service Providers
For the purpose of delivering samples, relevant data (name, address, contact details) may be shared with shipping service providers, including international carriers such as DHL Express.
Payment Processing
Payments are processed via Vanilla Pay International in cooperation with PayPal and Stripe.
Payment-related data is transmitted directly to the respective payment service providers.
No data is shared with third parties unless required for contract fulfillment or by law.
6. Data Security
Appropriate technical and organizational measures are implemented to protect personal data, including encryption and restricted access controls.
7. Data Retention
Personal data is stored only for as long as necessary to fulfill its intended purpose or as required by applicable legal retention obligations.
8. Your Rights
Subject to applicable law, you have the right to:
Access your personal data
Rectify inaccurate data
Request deletion of your data
Restrict processing
Data portability
Object to processing
You may exercise these rights by contacting us at any time.
9. Cookies
Our website uses cookies to ensure essential functionality and to analyze usage.
Upon first visit, a cookie consent banner allows you to accept, reject or manage cookie preferences.
Cookies may also be disabled via browser settings.
10. Analytics and Marketing Tools
Our website may use analytics and marketing tools, including:
Google Analytics (website usage analysis)
Meta/Facebook Pixel (campaign performance measurement)
These tools may use cookies and process usage data.
You may opt out via browser settings or available opt-out mechanisms.
11. Social Media and Embedded Content
VANILIS SARL maintains profiles on platforms such as LinkedIn, Facebook and Instagram.
Data processing on these platforms is governed by the respective providers’ privacy policies.
Embedded third-party content (e.g. videos) may process data in accordance with the provider’s policies.
12. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect legal, technical or operational changes.
The current version is always available on our website.
13. Governing Law
This Privacy Policy is governed by the laws of the Republic of Madagascar.
Place of jurisdiction is Antananarivo, Madagascar, where legally permissible.